Christmas Opening Times 2017

Our services will all be closed for the week commencing the 25th December. We will also be closed on New Years Day 2018. We will reopen on the 2nd January.

Have you had your mobile repaired recently?

We are looking for your views on mobile phone repairs. Please take a moment to fill in our survey.

Calling all Volunteers!

We need volunteers to train as advisers in our Amersham and Chesham offices.

We are holding an Open Day on Wednesday 18th October 10am – 12noon in Chesham Town Hall. Please come along to find out more about our charity and what it means to be an adviser. To book a place, please call 01494 774748 or email

By joining us you will become part of a well-established, growing advice network which really values its volunteers. Our aims are to provide the advice people need and to improve the policies and practices that affect people’s lives. We can offer comprehensive training and support, a good social network, rewarding work and opportunities for personal development. In return we ask for a regular commitment.

Scam Awareness Month

This month we’re spreading the word about scams, to help stop people across Chiltern and South Bucks from being conned.

National Citizens Advice has tracked a 17% increase in people being scammed after purchasing ‘phantom goods’.

The scam works by conning shoppers into buying high value items, namely online, which turn out not to exist. The average loss was £1,100.

People were most likely to be scammed when buying cars, flights and furniture. Other ‘phantom goods’ include jewellery and cameras.

The Citizens Advice consumer service received 555 reports of ‘phantom goods’ scams during January and March 2017, compared with 475 over the same period the year before.

Get advice on an offer you’ve had, or find out how you can get your money back if you’ve been scammed, from the Citizens Advice consumer service: 03454 04 05 06

Report scams or suspected scams to Action Fraud: 0300 123 2040

Outreach at Langley

We are now offering advice sessions at Langley Health Centre on Wednesday from 8.30am until 2pm. You can book an appointment by calling 01753 544288

Charity Quiz Night

Thank you to all our staff, volunteers and members of the community who helped us raise over £2000 at the Quiz Night on Friday 9th June. Thank you to the Chalfont St Peter Community Centre, the Quiz Master and Chalfont St Peter Co-op as well as all those who gave generous donations. We plan to host another quiz night soon.

Help for Slough residents

Residents of Slough can contact us on Monday – Thursday (10am – 4pm) on 01753 650355.

Do you need energy advice?

Make sure you review your energy bills this summer before it gets cold.

Speak to an adviser at Citizens Advice Chiltern on 01494 545991

Visit one of our centres

Read more information on our Utilities page

Compare gas and electricity prices

Big Energy Saving Week is a national campaign to help people cut their fuel bills and get all the financial support they are entitled to. The campaign aims to help people cut their energy costs by following a three-step rule  – check, switch and save.

Big Energy Saving Week is a partnership between Citizens Advice, the Energy Saving Trust and the Department of Business, Energy and Industrial Strategy with the support of numerous organisations, charities and companies.



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0344 245 1289
"I was so worried about everything but now I feel there is light at the end of the tunnel."