Broken Mobile Phone?
Do you know your Rights?
Citizens Advice Chiltern is researching the mobile phone repair market with two aims – to help local consumers know their rights when their phone breaks and to work with retailers to deliver the best service.
Our research will be based on independent traders in the Chesham and Amersham area and the national chains represented locally.
- Do you know your rights when your phone is broken, try our quiz!
- Read our Consumer Rights Guide to help you know your rights when your mobile phone breaks
- We’re contacting local retailers to ask them to sign up to a Standard of Service and we will publish the list in December.