ADVICE SESSION SUPERVISOR
7.5 hours per week
Actual Salary: £4,774 per annum
This busy organisation with 2 offices requires an Advice Session Supervisor, ideally to supervise on Wednesday mornings in our Chesham office. Work to include waiting room management, adviser support and case checking. Extra hours may be available for holiday cover in our Amersham and Chesham offices, or Quality Checking, IFRs (training will be given).
We are looking for someone with at least 2 years experience of Citizens Advice or other directly comparable advice work (paid or voluntary), commitment to a quality service and experience of supporting or supervising other workers. Knowledge of casebook would be an advantage.
This post would suit an existing Citizens Advice Supervisor, or an experienced Caseworker/Adviser.
Please download the Job Description and Person Specification, Application Form and Guidance Notes and electronically complete the application form and email to firstname.lastname@example.org. Handwritten applications will not be accepted.
Closing date for applications: 31 March 2020
Interview date: To be confirmed