Citizens Advice Chiltern

Townsend House, Townsend Road

Chesham HP5 2AA

Citizens Advice Chiltern is an independent charity supported by the following local sponsors.


Company No 3892921
Charity No 1081138

Authorised and regulated by the Financial Conduct Authority


Web Design by Pheenix Solutions

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Call Us: 01494 545991

For opening hours and a map of our advice centres in the Chiltern and South Bucks area click here

You can choose how to get in touch with us:

Drop-in to one of the Chiltern drop-in centres

Clients are seen on a first come first served basis.

Make an appointment for a future date

Read what to bring to an appointment here

You can make an appointment to see an adviser Monday – Thursday at most of our Advice Centres.

Email us

We aim to get back to you within 3 working days. Our emails are answered by our advisers on Tuesdays-Thursdays (office hours). Email us here

If you would like to speak to one of our advisers more urgently, please call 01494 545991 or Adviceline (for outside of our hours): 0344 245 1289

Write to us: Townsend House, Townsend Road, Chesham, Bucks, HP5 2AA

Urgent problem?

Drop in to see an adviser without an appointment at our Chesham office

See our list of out of Hours emergency contacts telephone numbers

Media enquiries


For media enquiries please call our Chesham office: 01494 774748

How to get advice from us

When you speak to us about your problem, our assessor will identify the most appropriate way for us to give you the help you need. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.

Read more in our Frequently Asked Questions section.

You can find self help information at  

which has practical, reliable information to help you solve your problems.

The information is continually reviewed by Citizens Advice and covers the law in England, Northern Ireland, Scotland and Wales.